This is how our process works.

1. What services does Scraptops offer?

  • Answer: Scraptops provides a range of services including laptop repair, A.I. services, graphic design, web design, computer and parts sales, IT consulting, recycling programs, and donation initiatives.

2. How do I book a service with Scraptops?

  • Answer: Booking a service is easy! Simply navigate to our “Schedule A Pickup” page, select the desired service, and follow the prompts to provide the necessary information. You can also contact us directly via phone or email for assistance.

3. What is your approach to sustainability?

  • Answer: At Scraptops, we’re committed to sustainability. We recycle non-sellable items and parts to minimize electronic waste. We also collaborate with local non-profits for donation programs to provide technology to the less fortunate.

4. Can you explain your recycling program?

  • Answer: Our recycling program ensures that any devices or parts we can’t sell or use are responsibly recycled. We aim to reduce electronic waste by diverting items from landfills and contributing to a greener environment. All unused screens, batteries and parts are taken to local recycling centers. 

5. How do your A.I. services work?

  • Answer: Our A.I. services encompass various offerings such as chatbot development, data analytics, virtual assistants, recommendation systems, and more. These services utilize artificial intelligence to enhance efficiency, productivity, and user experiences.

6.  Do you accept donations of old computers?

  • Answer: Yes, we happily accept donations of working or non-working computers for our donation programs. These computers are refurbished and provided to local non-profits to support those in need.

7. Can I sell my non-working laptop to Scraptops?

  • Answer: Absolutely! We offer a non-working computer buyback service. You can turn your non-working laptop into cash, contributing to our efforts in reducing electronic waste.

8. What sets Scraptops’ laptop repair services apart?

  • Answer: Our laptop repair services stand out due to our expertise, quality refurbishment, and commitment to sustainability. We diagnose and fix a wide range of issues, ensuring your device is back in optimal condition.

9. How can I stay updated on Scraptops’ latest offerings?

  • Answer: You can stay connected by subscribing to our newsletter and following us on our social media platforms. We regularly share updates on our services, events, and initiatives.

10. What is your approach to customer satisfaction?

  • Answer: At Scraptops, your satisfaction is our priority. We offer quality products and services backed by our commitment to excellence. If you have any questions or concerns, feel free to reach out.

For questions not answered on this page, feel free to contact us via phone or email
770-568-5447 | hello@scraptops.net